Frequently Asked Questions
Everything you need to know about shopping at Tom Brady’s CardVault.
How do I know the apparel is authentic and high quality?
Every item in the CardVault collection undergoes a rigorous quality control process. We use premium, heavyweight fabrics and sustainable manufacturing practices to ensure our luxury streetwear meets the highest industry standards.
What is your return policy for limited edition drops?
We offer a 30-day return window for most items. However, due to the exclusive nature of our 'Vault Drops,' limited edition pieces must be returned in unworn condition with all original security tags intact to qualify for a refund.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. Express overnight shipping is available at checkout for those who need their pieces in time for a specific event.
Do you ship internationally?
Yes, Tom Brady’s CardVault ships to over 50 countries worldwide. International delivery times vary by location but generally range from 7-14 business days. Please note that customs duties may apply.
How should I care for my CardVault garments?
To preserve the integrity of the fabrics and prints, we recommend machine washing cold, inside out, and hanging to dry. Avoid high heat and direct ironing on graphic elements.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and interest-free installment plans through Klarna and Affirm.